Shanghai, China – ZTO Express (Cayman) Inc. held its Q2 2024 Earnings Conference Call on August 20th, 2024, to announce its financial results for the second quarter and half-year. Key company executives, including Chairman and CEO Meisong Lai and CFO Huiping Yan, provided insights into the company’s performance and future outlook during the call.

During the second quarter of 2024, ZTO Express demonstrated a strong financial performance, maintaining industry-leading service quality rankings. The company reported a 10% year-over-year growth in revenue, reaching 8.45 billion RMB. Additionally, ZTO achieved an adjusted net income of 2.81 billion RMB, representing an 11% increase from the previous year, showcasing its continued profitability in a competitive market.

Despite facing challenges such as macroeconomic softness and increased price competition within the express delivery industry, ZTO Express remained focused on enhancing its service quality and driving sustainable growth across its network. The company emphasized the importance of prioritizing quality over quantity, aiming to achieve a balance between profitability, scale, and customer satisfaction.

Looking ahead, ZTO Express is committed to further improving its last-mile delivery operations, exploring opportunities to reduce costs and enhance profitability for its outlets and couriers. By focusing on efficiency gains, cost reduction initiatives, and strategic investments in network quality and service enhancements, ZTO aims to solidify its position as a leader in the industry.

Throughout the conference call, company executives highlighted their strategy of shifting towards high-quality services, differentiated products, and enhanced brand recognition. By prioritizing customer value and market stability, ZTO Express aims to differentiate itself from competitors and drive long-term growth while delivering value to customers, employees, and shareholders.

As the call concluded, ZTO Express reiterated its commitment to sustainable and profitable growth, emphasizing the importance of service quality, brand value, and differentiated offerings. The company’s confidence in achieving its 2024 volume growth guidance of 15% to 18% reflects its strategic vision and operational excellence in navigating challenges and opportunities in the dynamic delivery industry.