Miami, Florida – Nintendo fans eagerly anticipated the launch of the new Nintendo Switch 2, but the preorder process turned into a chaotic experience for many customers. GameStop, one of the last retailers to offer preorders, faced technical difficulties as soon as preorders went live at 11 a.m. ET on April 24.

Customers encountered error messages, delays, and frustration as they tried to secure a Nintendo Switch 2 through GameStop’s website and app. Many users reported receiving a “Not Available” message when attempting to make a purchase, while others managed to place an order but did not receive confirmation emails or see the order reflected in their accounts.

Despite the technical issues, GameStop reassured customers that those who did not receive a confirmation email would receive one shortly. The retailer also acknowledged the challenges and vowed to address bot-generated orders to free up more inventory for future sales.

For customers still hoping to snag a Nintendo Switch 2 on launch day, in-store preorders remained an option. However, reports of long lines and limited stock at GameStop locations across the U.S. underscored the high demand for the new gaming console.

Nintendo’s President Shuntaro Furukawa issued an apology in Japan after preorders surpassed available launch units through Nintendo’s My Nintendo Store. The company promised to fulfill orders as product became available, with delivery by June 5 not guaranteed due to overwhelming demand.

As of the latest update, major retailers like Best Buy, Target, and Walmart had listed the Nintendo Switch 2 as sold out. With the launch date approaching, customers may need to exercise patience and consider waiting until after June 5 to secure a console.

The anticipation for the Nintendo Switch 2 launch continues to build, with customers eagerly awaiting updates and new information on availability. Stay tuned for further developments on this evolving story as more information becomes available.