Washington, D.C., USA – During the Goldman Sachs Communacopia + Technology Conference, CrowdStrike Holdings, Inc. CEO and Co-Founder George Kurtz discussed the company’s approach to handling a recent incident on July 19. The conversation revolved around the advice received, mentorship sought, and the steps taken by CrowdStrike to address the situation with transparency and accountability.

Kurtz highlighted the support received from industry leaders such as Andy Jassy, Marc Benioff, and Bill McDermott, emphasizing the importance of collaboration and customer communication. The company’s swift response and open approach to addressing the incident ultimately led to positive customer feedback and understanding.

The discussion also touched on CrowdStrike’s commitment program, Falcon Flex, which offers customers flexible subscription options. Kurtz detailed the impact of the incident on revenue forecasts and explained how the company is proactively engaging with customers to address any concerns or impact.

As the conversation shifted towards technical aspects, Kurtz shared insights on CrowdStrike’s AI capabilities, particularly in threat detection and social engineering attacks. He highlighted the company’s focus on leveraging AI to enhance security measures and stay ahead of evolving cyber threats.

Overall, the dialogue at the conference showcased CrowdStrike’s dedication to transparency, resilience, and continuous innovation in the cybersecurity space. The company’s commitment to customer success and technological advancement remains key priorities as they navigate challenges and opportunities in the industry.