Atlanta, Georgia – Crawford & Company held its Q1 2024 Earnings Conference Call on May 2, 2024, at 8:30 AM. Key members of the company, including General Counsel Tami Stevenson, President, and CEO Rohit Verma, and CFO Bruce W. Swain, participated in the conference call. Analysts Mark Hughes from Truist Securities and Kevin Steinke from Barrington Research also joined the call.

During the conference call, Crawford & Company discussed their first-quarter results for 2024, highlighting both the challenges and successes experienced during the period. The company emphasized the impact of benign weather on their revenue compared to the previous year but also noted the positive performance of their non-weather-related business segments. Despite the challenges, Crawford & Company expressed confidence in their long-term growth strategy and ability to serve clients effectively.

Rohit Verma, the CEO of Crawford & Company, discussed the operational updates for the quarter, emphasizing the company’s position as the largest publicly listed provider of claims management services. He highlighted the importance of expert catastrophe teams in providing support during natural disasters, the trend of carriers outsourcing claims, and the opportunities for market expansion within the independent loss adjusting sector.

The company’s CFO, Bruce W. Swain, provided a deeper dive into the financial performance of Crawford & Company for the first quarter of 2024. He discussed the company’s revenues, operating earnings, GAAP net income, and non-GAAP financial measures, offering insights into the factors influencing the company’s financial results.

Verma and Swain also addressed questions from analysts regarding the company’s performance in specific business segments, hiring initiatives for Global Technical Services, momentum in Broadspire, potential acquisitions, and future growth strategies. They shared insights into the company’s strategic focus on capabilities, geographies, and technology enhancements to drive growth and strengthen their market position.

In conclusion, Crawford & Company expressed gratitude to their employees, clients, and shareholders for their support and commitment. The company remains optimistic about its future prospects and continued financial performance, despite the challenges posed by weather fluctuations and market conditions. With a focus on strategic growth and operational excellence, Crawford & Company aims to drive success and value for stakeholders in the coming quarters.