Users of Microsoft Teams may be experiencing a range of issues, including difficulties logging in, delayed messages, and problems with media downloads. These issues have been identified as a result of a networking problem affecting a portion of the Microsoft Teams service. The problem has led to service failovers in the Europe, Middle East, and Africa (EMEA) region, with ongoing efforts to address the impact in all affected regions.

Some of the specific issues users may encounter include being unable to log into Teams after performing a cold boot, missing messages when logging in or unlocking their devices, and failure to load messages in channels and chats. Additionally, users may find themselves unable to view or download media such as images, videos, and audio, experience delays in sending messages, and encounter delays in call recordings appearing in their OneDrive for Business and SharePoint Online.

Furthermore, users may also experience issues with bots being unable to download attachments, as well as delays in sending and receiving read receipt notifications. While these problems are being addressed, users are advised to be aware of the potential impacts and to look out for further updates on the situation.

Efforts to remediate the impact of the networking issue are ongoing, with the next update expected to be provided by Friday, January 26, 2024, at 9:00 PM UTC. In the meantime, affected users are encouraged to monitor for updates from Microsoft Teams and to follow any guidance provided for addressing the issues they may be experiencing.